Last updated: 25 September 2026

This Privacy Policy explains how AUTO TAKSI PRIJEVOZ, owned by Ivica Marčinković, collects, uses and protects the personal data of visitors to the website autotaxitransfer.com and of individuals who contact us with enquiries or to book transport services.

1. Data Controller

AUTO TAKSI PRIJEVOZ, owned by Ivica Marčinković
Zdenački prilaz 6
10000 Zagreb, Croatia
OIB: 28873437177
Phone: +385 91 754 5723
Email: info@autotaksiprijevoz.hr

2. Personal Data We Collect

Depending on how you contact us, we may collect:

  • your first and last name;
  • your email address and telephone number;
  • the subject and content of messages sent through the contact form;
  • information required to organise transport, such as the date and time of travel, number of passengers, pick-up and destination locations, and any special requests;
  • technical data necessarily processed by the server for website security and operation, such as your IP address, access time and server log data.

We do not request or require you to provide special categories of personal data, such as health data, through this website.

3. Purposes and Legal Bases for Processing

We process your personal data for the purposes of:

  • responding to enquiries submitted by phone, email or contact form;
  • preparing quotations and arranging and organising transport;
  • taking steps at your request before entering into a contract and providing the agreed transport service;
  • complying with legal obligations, particularly those relating to business and accounting records;
  • protecting website security and preventing misuse.

The legal bases for processing are the performance of a contract or taking steps at your request prior to entering into a contract, compliance with legal obligations, and our legitimate interest in ensuring security and proper business operations.

4. Recipients of Personal Data

We do not sell or disclose your personal data to third parties for marketing purposes. Data may only be accessible to persons and service providers necessary for the operation of the website and our business, such as hosting providers, website maintenance providers or accounting services, solely to the extent necessary to provide their services and subject to data protection obligations.

5. Transfers Outside the European Union

We do not transfer your personal data outside the European Economic Area unless this is necessary due to the use of a particular service provider whose servers are located outside the EEA. In such cases, data is transferred only with appropriate safeguards required by applicable law.

6. Data Retention

We retain data relating to enquiries and bookings for no longer than 12 months after completion of the service or the last communication, unless longer retention is necessary for the establishment, exercise or defence of legal claims or to comply with legal obligations.

Accounting and tax documentation is retained for the periods prescribed by applicable law. Technical server logs are retained only for as long as necessary for website security and operation.

7. Cookies

The website may use only strictly necessary technical cookies required for its proper operation and security. These cookies are not used for marketing tracking.

The website currently does not use cookies for advertising, analytics or visitor profiling. If such services are introduced, this Privacy Policy will be updated and prior consent will be requested for cookies where required.

8. Your Rights

Under applicable data protection legislation, you have the right to request:

  • access to your personal data;
  • correction of inaccurate or completion of incomplete data;
  • erasure of data where the legal requirements are met;
  • restriction of processing;
  • data portability;
  • an objection to processing based on legitimate interests.

To exercise your rights, contact us at info@autotaksiprijevoz.hr.

9. Right to Lodge a Complaint

If you believe that the processing of your personal data has infringed your rights, you have the right to lodge a complaint with the competent supervisory authority:

Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb, Croatia
www.azop.hr

10. Data Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Data transmitted through the website is protected using security measures available on the server.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technical solutions or applicable legislation. The current version will always be published on this page.